Shipping policy

Free shipping across the United States

All orders shipped within the United States include free standard shipping. At this time we ship to addresses in the United States only.

Processing time

Orders are processed within 1 to 2 business days. Orders placed on weekends or holidays are processed the next business day.

Delivery time

Orders ship from a U.S. warehouse with FedEx, UPS, USPS, or GOFO Express. Delivery usually takes 2 to 10 business days after your order ships. Delivery to Alaska, Hawaii, U.S. territories, and APO/FPO addresses can take longer.

Tracking

You will receive a shipping confirmation email with a tracking number as soon as your order ships. Tracking may take up to 24 hours to update after the label is created.

Late or missing orders

If your order has not arrived 14 business days after you placed it, email support.redshift@gmail.com with your order number. We will look into it and either resend the item or refund you.

Address accuracy

Please double-check your shipping address at checkout. We cannot change the address after an order has shipped. If a package is returned to us because of an incorrect address, we can reship it for the cost of postage.