About us

RedShift is an independent online store for at-home red light therapy devices. We select LED light therapy products from third-party manufacturers for your skincare routine. Orders are shipped to your door by our fulfillment partners from warehouses in the United States.

What you can expect

  • Free standard shipping within the United States
  • 30-day returns
  • A 12-month limited warranty against manufacturing defects
  • A real person answering every email, usually within 1 business day

Who we are

RedShift is a small retailer based in Germany. We do not manufacture the devices we sell. Brand names such as Hello Face belong to their respective owners; RedShift is not affiliated with or endorsed by the manufacturer. We stand behind every order we sell: returns, refunds, and warranty claims are handled by us directly.

What we are not

We are not a clinic, and we do not make medical claims. Our devices are cosmetic wellness products. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition. If you have a skin condition or health concern, please talk to a healthcare professional.

Talk to us

Questions about a device, your order, or your skin? Write to us at support.redshift@gmail.com.