Last updated: September 23, 2026
Free shipping across the United States
All orders shipped within the United States include free standard shipping. At this time we ship to addresses in the United States only.
Processing time
Orders are processed within 1 to 2 business days. Orders placed on weekends or holidays are processed the next business day.
Delivery time
Orders are shipped by our fulfillment partners from a U.S. warehouse with FedEx, UPS, USPS, or GOFO Express. Delivery usually takes 2 to 10 business days after your order ships. Delivery to Alaska, Hawaii, U.S. territories, and APO/FPO addresses can take longer.
If your order is delayed
If we cannot ship your order within the time stated above, we will email you as soon as we know, before the promised shipping date, with a new estimated date. You can then choose to wait or to cancel your order for a full, prompt refund.
Tracking
You will receive a shipping confirmation email with a tracking number as soon as your order ships. Tracking may take up to 24 hours to update after the label is created.
Late or missing orders
If your order has not arrived 14 business days after you placed it, email support.redshift@gmail.com with your order number. We will look into it and either resend the item or refund you.
Address accuracy
Please double-check your shipping address at checkout. We cannot change the address after an order has shipped. If a package is returned to us because of an incorrect address, we can reship it for the cost of postage.